Welcome to PocketHospital! These terms and conditions ("Terms") govern your use of PocketHospital's digital health application ("Application") and constitute a legally binding agreement between you and PocketHospital. By accessing and using our Application, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Application.

1. Definitions

In these Terms:

• "PocketHospital", "we", "us", or "our" refers to PocketHospital, the operator of the Application.
• "You" or "your" refers to the user of the Application.
• "POPI Act" refers to the Protection of Personal Information Act of South Africa.
• "Personal Information" has the meaning given to it in the POPI Act and includes any information that can identify you personally.
• "Services" means the services provided by PocketHospital through the Application.

2. Liability and Exclusions

The information provided in our Application is for general informational purposes only. While medical advice may be provided by qualified doctors through our Application, it is important to note that we do not replace the expertise and judgment of healthcare professionals. You should always consult a qualified healthcare professional for any medical concerns, diagnosis, or treatment.

We strive to provide accurate and up-to-date information, but we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information contained in our Application.

3. Privacy Agreement

At PocketHospital, safeguarding your privacy is our top priority. We are dedicated to protecting your personal information and ensuring compliance with the Protection of Personal Information Act (POPI Act). By using our Application, you acknowledge and agree to the following privacy practices:

• Collection of Personal Information: We collect personal information from you when you use our Application, such as your name, email address, contact information, and health-related data. This information is collected to provide you with personalized health services and enhance your user experience.
• Use of Personal Information: Your personal information may be used to tailor our services to your specific needs, provide relevant health-related content, and improve the functionality of our Application. We may also use your information for research and analytical purposes to enhance our understanding of user preferences and trends.
• Disclosure to Third Parties: We may share your personal information with trusted third-party service providers, solely for the purpose of delivering tailor-made health solutions. These third parties are contractually obligated to maintain the confidentiality and security of your information and are prohibited from using it for any other purpose.
• Protection of Personal Information: We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security assessments.
• Your Consent: By using our Application, you consent to the collection, use, and disclosure of your personal information in accordance with this privacy agreement and our Privacy Policy. You have the right to withdraw your consent at any time, although doing so may limit your access to certain features and services.

We are committed to transparency and accountability in our data processing practices. Our Privacy Policy provides detailed information about how we collect, use, and protect your personal information. If you have any questions or concerns about your privacy rights or our data handling practices, please contact us.

We may collect Personal Information such as your name, email address, and health-related data to provide our Services. We will only use this information for the purposes stated and will not share it with third parties without your consent, except as required by law.

4. Long-Term Availability of Data

We will make reasonable efforts to ensure the long-term availability and security of your data stored within our Application. However, we cannot guarantee uninterrupted access to our Services or the preservation of your data indefinitely. You are responsible for regularly backing up any important data.

5. Data Sharing with Third Parties

We may share aggregated and anonymized data with third parties for research, analysis, and statistical purposes. This data will not identify you personally. We will obtain your explicit consent before sharing any personally identifiable information with third parties.

6. Termination

We reserve the right to suspend or terminate your access to the Application at any time without prior notice if you violate these Terms or engage in any conduct that we deem inappropriate or harmful.

Upon termination of your contractual account with us, either by your request or as a result of our decision, we will take reasonable steps to delete your personal information from our systems, except as required by law or for legitimate business purposes. However, please note that certain information may be retained in our backup systems for a limited period before being permanently deleted.

We encourage you to review our Privacy Policy for more information on how we handle data deletion and retention. If you have any questions or concerns about the termination process or data deletion, please contact us.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of South Africa. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of South Africa.